Focused implementation engagements

Fix one thing first. Fix it properly.

Your company grew. Your systems didn't. For impact-driven digital companies, and growing companies with a digital team, scaling from $3M to $20M, it's often one operational problem holding everything else back. If you're not ready for an ongoing Chief of Staff, a focused engagement solves that one problem, from start to finish, with your team.

Stephanie Lynn Goveia, founder of SLG Solutions
Stephanie Lynn GoveiaFounder, SLG Solutions

How focused engagements work

Not a report. The fix, put in place.

Plenty of consultants can tell you what's wrong. I work with your team to put the solution in place and make sure it sticks.

Defined scope and timeline

We agree up front on what gets fixed, what you'll have at the end and how long it takes.

Fixed fee, no surprises

You know the cost before we start, so it's easy to plan and easy to approve.

Room to keep going

If it's working well, we can continue as a fractional Chief of Staff engagement. If not, you keep everything we built.

Where focused engagements help most

Three common places to start

These are the problems that most often show up once a digital company, or a company's digital team, outgrows its early systems. Each one is scoped to your business. Not sure which fits? That's what the strategy call is for.

Focused engagement

Financial Tracking, Dashboards & Invoicing

Real-time cost tracking, live dashboards and cleaned-up invoicing often uncover money that was already there, just untracked.

  • One invoice schedule and standard templates
  • Project costs tracked as work happens
  • Dashboards leaders can actually use
From my own work: at a past organization, assembling invoices and departmental reports was eating hundreds of hours a month. I built financial workbooks for project managers that saved that time, reduced risk and stopped money from falling through the gaps.
A good fit if:
  • You don't have a clear, current view of how the business is performing
  • Financial data is scattered across spreadsheets with no real structure
  • Invoices go out late or miss billable work
  • You're not sure which projects or clients actually make money

Focused engagement

AI & Digital Transformation

AI and automation, one clear place to find information, and change management so your team actually adopts what you put in place.

  • Review of current tools and workflows
  • Automation of manual reporting and admin
  • Training and support so new tools stick
From my own work: I've helped non-profit organizations become data-centred, in Canada and internationally. That meant rolling out CRM systems, setting up strong data collection practices, building a national training program and supporting teams through the shift to digital. More than 300 teams across Canada, and 500+ internationally, moved to a data-centred way of working, even where staff and volunteers didn't trust the data at first.
A good fit if:
  • Your team re-types the same information in different places
  • Reports are built by hand
  • New tools never quite stick

Focused engagement

Operational Clean-Up

A full review of current processes, blockers and challenges, followed by new processes, the right tools and clear documentation like SOPs.

  • Standard project intake and tracking
  • Clear capacity and staffing picture
  • Documented processes and SOPs
From my own work: at Know History, I led the digital wing and helped put its operational systems in place, from sales to scoping and proposal development, project tracking and invoicing. It streamlined how work moved through the team and increased revenue.
A good fit if:
  • Your processes aren't working, or only exist in people's heads
  • Project budgets keep going over
  • Resourcing is always off: some people are overloaded while others wait for work
  • Digital projects run late or grow beyond their original scope

How we'd start

The first 60–90 days, then a retainer as needed

There's no fixed engagement length. Most work starts with a focused 60–90 day contract to make the key operational changes, then moves to a retainer if and when it makes sense.

Month one

Understand and prioritize

  • Review financial workflows
  • Map decision bottlenecks
  • Review software and tools
  • Find duplicated effort
  • Agree on quick wins

Months two & three

Put the fixes in place

  • Set up reporting and dashboards
  • Standardize meetings and decision logs
  • Write SOPs
  • Reduce manual work
  • Strengthen accountability

After 90 days

Retainer, as needed

  • Keep the operating rhythm running
  • Track results against your goals
  • Take on the next priorities
  • Support your team as you grow

A focused engagement follows the same first steps on a smaller scope: understand the problem, put the fix in place, then hand it to your team or continue together.

Not sure where the biggest cost is?

See what your current setup is costing you.

Use the cost calculator to estimate what slow decisions, misalignment and founder overload cost your business each year. It takes about a minute.

Try the calculator

Let's talk

Have one problem you'd like fixed?

I work with founders of impact-driven digital companies scaling from $3M to $20M who've outgrown the way they run. Book a 30-minute strategy call. Tell me what's getting in the way, and we'll figure out whether a focused engagement or a fractional Chief of Staff makes more sense.

Book a Strategy Call

Let's talk

Book a strategy call

30 minutes, no obligation, no slide deck. Just a conversation about what's going on in your business.

Pick a time that works

The fastest way to get started is to grab a slot directly on the calendar below.

  • 1.  Book a 30-minute strategy call at a time that suits you
  • 2.  We talk through the problem and what's getting in the way
  • 3.  We agree on a clear next step: a 60–90 day engagement, a focused project, or a straight "not a fit"

Having trouble with the calendar? Open it directly on Calendly.

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